Terms & Conditions

1. About These Terms

These Terms & Conditions apply to the use of The Pie Board website and the purchase of meals through our online ordering service.

By browsing our website or placing an order, customers agree to follow these terms together with any information provided on relevant pages.

2. About Our Business

The Pie Board is operated by:

RGR FOOD LIMITED

Business Address:
51 St. Christophers Walk
Wakefield
England
WF1 2UP

Contact:
+44 121 296 7330
food@thepieboard.co.uk

3. Website Information

We aim to ensure that information displayed on our website is accurate and updated regularly.

Menu availability, descriptions, ingredients and preparation information may change depending on availability and seasonal requirements.

4. Menu Information

Menu items are prepared according to the descriptions provided on the website.

Customers should review menu information carefully before ordering, including ingredients, portion information and allergen details.

Small variations may occur due to food preparation methods and ingredient availability.

5. Placing An Order

Customers are responsible for checking their selected items and providing correct information before submitting an order.

This includes:

• Selected meals and quantities
• Collection or delivery information
• Contact details

Orders are prepared according to the information provided at the time of ordering.

6. Order Preparation

Food preparation begins after an order has been confirmed.

Estimated preparation times are provided as guidance and may vary depending on menu selection, order volume and operating conditions.

7. Collection Service

Customers selecting collection should arrive close to the chosen collection time.

Customers are responsible for collecting their order within a reasonable timeframe after receiving confirmation that it is ready.

8. Delivery Service

Delivery availability depends on location, operating hours and current service availability.

Customers must provide accurate delivery information and ensure someone is available to receive the order.

9. Pricing Information

All prices displayed on the website are shown before customers complete their order.

Prices and menu availability may change from time to time due to ingredient availability or menu updates.

10. Allergens And Dietary Information

Customers should review allergen information provided with menu items before ordering.

Customers with specific dietary requirements should contact us before placing an order if additional information is required.

11. Order Changes And Cancellation

Requests to change or cancel an order should be made as soon as possible.

Once food preparation has started, changes or cancellations may not always be possible because meals are prepared specifically for each order.

Further information is available in our Refund & Order Issue Policy.

12. Customer Responsibilities

Customers are responsible for:

• Providing accurate order information
• Checking menu details before ordering
• Being available for collection or delivery
• Providing accurate contact information

13. Website Use

Customers may use this website for personal ordering and browsing purposes.

Website content must not be copied, reproduced or used without permission.

14. Intellectual Property

Website content including text, images, branding elements and design materials belongs to The Pie Board unless otherwise stated.

15. Limitation Of Information

We aim to provide accurate information on our website, but we cannot guarantee that all content will always be completely free from changes or updates.

16. Policy Updates

We may update these Terms & Conditions when website features, services or business information changes.

Updated information will be displayed on this page.

17. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any matters relating to these terms will be handled in accordance with the applicable laws of England and Wales.

18. Contact Information